Terms of Service
Terms of Service
Last updated: September 2026
Welcome to TrendyzTech. These Terms of Service explain the rules that apply when you visit our website, browse our products, or place an order with us.
By using our website or placing an order, you agree to these terms. If you do not agree with any part of these terms, please do not use our website or place an order.
1. About TrendyzTech
This website and online store are operated by TrendyzTech.
Throughout these Terms of Service, the words “we,” “us,” and “our” refer to TrendyzTech. The words “you” and “your” refer to the person visiting our website, purchasing our products, or otherwise using our services.
TrendyzTech sells personal-care, beauty, grooming, hair-styling, foot-care, and oral-care devices for home use.
2. Using Our Website
By using our website, you confirm that:
- You are legally permitted to enter into a purchase agreement in your country or region.
- The information you provide to us is accurate and complete.
- You will use our website and products only for lawful purposes.
- You will not attempt to interfere with, damage, or gain unauthorized access to our website or systems.
We reserve the right to refuse service or restrict access to our website where reasonably necessary to protect our customers, business, or website.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, availability, and other information displayed on our website are accurate and up to date.
However:
- Product colours may appear slightly different depending on your device or screen settings.
- Packaging, accessories, or product appearance may occasionally vary from the images shown.
- Product availability can change without notice.
- We may correct errors in product information when identified.
Our products are intended for their described personal-care or grooming purposes. Always read and follow the instructions supplied with the product before use.
4. Prices and Promotions
All product prices are displayed in Pakistani Rupees (PKR) unless stated otherwise.
We may change product prices, discounts, promotions, or offers at any time without prior notice. A price change will not affect an order that has already been accepted by us.
Promotional offers may have additional conditions, eligibility requirements, expiry dates, or limited availability. Where applicable, these conditions will be displayed with the promotion.
If a product is accidentally listed at an incorrect price, we reserve the right to cancel the affected order and provide a full refund for any payment already received.
5. Placing an Order
When you place an order through our website, you are submitting a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We may contact you to verify order details, particularly for Cash on Delivery orders.
We may cancel or decline an order when reasonably necessary, including where:
- A product is unavailable.
- Product information or pricing contains an error.
- The delivery address cannot be serviced.
- We are unable to verify the order.
- We reasonably suspect fraudulent, abusive, or unauthorized activity.
- An order appears to have been placed in violation of these terms.
If we cancel an order for which payment has already been received, we will refund the amount paid for the cancelled order.
6. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders across Pakistan.
For COD orders, payment is made directly to the courier when your order is delivered.
Please provide an accurate phone number and delivery address when placing your order so that the courier can contact you if necessary.
Repeated refusal, abandonment, or failure to receive COD orders may result in COD being restricted or removed from future orders.
7. Online Payments
Where online payment options are available, payments are processed through the payment method or payment service presented during checkout.
We do not intentionally store complete payment-card details on our own systems. Payment information may be processed by the relevant third-party payment provider according to its own terms and privacy practices.
8. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible.
We will try to accommodate requests made before an order has been dispatched. Once an order has been shipped, we may no longer be able to make changes or cancel the shipment.
If you need assistance with an order, please contact our support team with your order number and the phone number used when placing the order.
9. Delivery
We deliver orders across Pakistan through courier partners.
Delivery times are estimates and may vary depending on your location, courier operations, weather, public holidays, remote-area delivery, or other circumstances outside our reasonable control.
For more information about processing times, delivery estimates, tracking, and shipping conditions, please see our Shipping Policy.
10. Returns, Exchanges and Refunds
Our return, exchange, and refund conditions are explained in our Exchange & Refund Policy.
The policy explains:
- Eligible returns and exchanges.
- The applicable return period.
- Conditions for returned products.
- Faulty, damaged, or incorrect items.
- Refund procedures.
- Return shipping responsibilities.
- Order cancellation requirements.
Please review that policy before returning a product.
11. Product Safety and Proper Use
Our products are personal-care, beauty, grooming, hair-styling, foot-care, and oral-care devices intended for their described household uses.
You should:
- Read the product instructions before use.
- Follow all safety instructions supplied with the product.
- Use each device only for its intended purpose.
- Keep electrical devices away from water unless the product is specifically designed for water exposure.
- Stop using a product if it causes unexpected discomfort, damage, overheating, or other unusual behaviour.
Our products are not medical devices, and information provided on our website is not medical advice.
If you have a medical, dental, skin, or other health condition, or you are unsure whether a particular product is appropriate for you, consult a qualified healthcare professional before use.
12. Website Content and Intellectual Property
Unless otherwise stated, the content available on the TrendyzTech website—including text, product descriptions, graphics, logos, photographs, page designs, and other materials—is owned by or used with permission by TrendyzTech.
You may view and use our website for personal, non-commercial shopping purposes.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially reuse our website content without our prior written permission, except where permitted by applicable law.
13. Prohibited Activities
When using our website, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorized access to our website, accounts, systems, or data.
- Introduce malicious software, viruses, or harmful code.
- Interfere with the normal operation or security of the website.
- Scrape, reproduce, or commercially exploit website content without permission.
- Submit false, misleading, or fraudulent information.
- Abuse promotions, discounts, referral offers, or other promotional programs.
We may take appropriate action where we reasonably believe these terms have been violated.
14. Customer Reviews and User Content
If you submit a review, comment, photograph, or other content to TrendyzTech, you are responsible for ensuring that you have the right to submit that content.
You should not submit content that is unlawful, abusive, misleading, defamatory, threatening, or infringes another person's rights.
By submitting content, you grant TrendyzTech permission to use, reproduce, and display that content for legitimate business and marketing purposes, subject to applicable law.
We may remove content that we reasonably believe violates these terms or is inappropriate for our website.
15. Third-Party Services and Links
Our website may use third-party services, including payment providers, courier companies, analytics services, or other technology providers.
We may also provide links to third-party websites. These services and websites are operated independently from TrendyzTech and may have their own terms and privacy policies.
We are not responsible for the content, availability, or policies of third-party websites or services outside our control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, TrendyzTech will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Where liability cannot legally be excluded or limited, nothing in these terms is intended to exclude or limit that liability.
To the extent permitted by law, our total liability relating to a particular order or product will not exceed the amount paid for that order or product.
17. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances reasonably outside our control.
These may include severe weather, natural disasters, courier disruptions, strikes, government restrictions, public emergencies, telecommunications failures, technical outages, or other events beyond our reasonable control.
Where possible, we will take reasonable steps to communicate significant delays or disruptions.
18. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be published on this page together with a revised “Last updated” date.
The terms applicable to an order will generally be those in effect when the order is placed, unless otherwise required by applicable law.
19. Governing Law
These Terms of Service are intended to be governed by the applicable laws of Pakistan, subject to any mandatory consumer protections or other legal rights that apply to you.
Nothing in these terms is intended to remove or restrict rights that cannot legally be excluded.
20. Contact Us
If you have questions about these Terms of Service, your order, or our products, please contact TrendyzTech.
Email: ghayastariq38@gmail.com
WhatsApp: +92 328 2848852
For general customer support and order assistance, please visit our Contact Us page.
TrendyzTech
Smart beauty tools and personal-care devices, delivered across Pakistan.