GLOWVA.

Privacy Policy

This policy explains what information we collect when you shop with us, why we collect it, and what we do with it. It is a general policy written for a small online store — please have it reviewed against the laws that apply to your business before going live.

What we collect

Order information: your name, delivery address, phone number and email address, so we can process and deliver your order.
Payment information: handled by our payment processor. We do not see or store your full card details.
Device information: basic technical data such as browser type and pages visited, collected automatically to keep the store working and to understand what people find useful.
Anything you send us: messages you send by email or WhatsApp, kept so we can help you.

Why we use it

To process orders, arrange delivery, answer your questions, prevent fraud, and — where you have opted in — send you occasional updates about products and offers.

Who we share it with

Couriers, so they can deliver your parcel.
Shopify, which hosts this store and processes orders on our behalf.
Payment processors, to take payment securely.
Authorities, where we are legally required to.

We do not sell your personal information.

Marketing

If you subscribe to our emails, you can unsubscribe at any time using the link in any message, or by contacting us. Unsubscribing does not affect order-related messages.

How long we keep it

We keep order records for as long as we need them for accounting and customer-service purposes, and then delete or anonymise them.

Cookies

This store uses cookies to keep your cart working, remember your preferences, and measure how the store is used. You can control cookies through your browser settings, though disabling them may stop parts of the store from working.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Contact [ADD YOUR SUPPORT EMAIL].

Changes

If we update this policy we will change the date below and post the new version on this page.

Last updated: August 2026